How VNP TECH collects, uses, stores, and protects your personal information â including payment data processed through authorized providers.
VNP TECH COMPANY ("VNP TECH", "we", "us", or "our") respects the privacy of individuals and is committed to protecting personal information entrusted to us.
This Privacy Policy explains how VNP TECH collects, uses, stores, protects, and may disclose personal information when you:
đ Related Documents: This Privacy Policy should be read together with our Terms of Service.
VNP TECH is committed to protecting personal data and complying with applicable data protection and privacy requirements in Tanzania.
âšī¸ Compliance Notice: Nothing in this Privacy Policy should be interpreted as a representation that VNP TECH currently holds a particular regulatory registration, certificate, approval, or accreditation unless that status is expressly stated and supported by current documentation.
P.O. Box 11941, Dar es Salaam, Tanzania
Phone: +255 676 339 946
Email: info@vnptech.co.tz
Website: www.vnptech.co.tz
VNP TECH provides technology and ICT services, which may include:
Depending on how you interact with us, we may collect different categories of information.
This may include:
When you use our website, applications, systems, or hosted services, we may receive technical information such as:
We may retain information you provide when communicating with us through:
When VNP TECH provides technology services to a customer, we may process information contained within the customer's systems.
Examples may include:
đ Important: Where VNP TECH processes such information on behalf of a customer, the customer may remain responsible for determining the purposes for which that information is collected and used.
We may use personal information to:
We will seek to use information only for purposes that are reasonably connected to our business relationship with you or otherwise permitted by applicable law.
VNP TECH may use third-party payment service providers to facilitate payments for our services.
đŗ Authorized Payment Providers: Where applicable, this may include AzamPay,Selcom,Mpesa, Yas or other authorized payment service providers.
When a payment is initiated, we may receive or retain information such as:
â ī¸ Security Warning: VNP TECH does not intentionally request, collect, or store customers' mobile-money PINs, passwords, or payment authentication credentials. Customers should never provide their mobile-money PIN or payment password to VNP TECH staff.
Payment transactions may be subject to the privacy policies, terms, security controls, and operational procedures of the relevant payment provider.
VNP TECH may receive transaction information necessary to:
Our website may use cookies and similar technologies.
Cookies are small files or data stored on your device that help websites remember information and operate correctly.
We may use cookies for:
These may be required for:
These may help remember preferences and improve your experience.
Where used, analytics technologies may help us understand:
Certain third-party services integrated into our website may use cookies or similar technologies. We will seek to provide appropriate information about such technologies where required.
You can manage or delete cookies through your browser settings. Disabling certain cookies may affect some website functions.
VNP TECH may share personal information where reasonably necessary with:
đĢ No Selling: We do not intend to sell customers' personal information as a commercial product.
Where third-party service providers process information on our behalf, we seek to use appropriate contractual, technical, and organizational safeguards.
VNP TECH may provide services involving access to customer systems.
Examples include:
đ Processor Role: Where we process customer data on behalf of a customer, our role may be that of a data processor while the customer determines the purpose and means of processing. The customer remains responsible for ensuring that it has an appropriate legal basis and authority to collect and provide personal information to VNP TECH for processing.
We seek to collect and process information that is reasonably necessary for the relevant service, transaction, security requirement, or business purpose.
Customers should avoid submitting unnecessary sensitive personal information through public website forms or ordinary communication channels.
Certain categories of information may require additional protection under applicable law.
Where a service requires sensitive personal information, VNP TECH will seek to apply appropriate safeguards and process such information only where reasonably necessary and permitted.
â ī¸ Caution: Customers should not send sensitive personal information to VNP TECH unless it is necessary for the requested service or we specifically request it through an appropriate secure channel.
VNP TECH takes reasonable technical and organizational measures designed to protect personal information against:
Depending on the service, security measures may include:
đ Security Reality: No internet-based system can be guaranteed to be completely secure. Customers should also maintain appropriate security controls for their own accounts, devices, systems, and credentials.
We retain information for as long as reasonably necessary for the purpose for which it was collected, including:
Retention periods may vary depending on the type of information and the nature of the service.
Where information is no longer required, we may securely delete, anonymize, or otherwise dispose of it, subject to applicable legal, contractual, backup, and operational requirements.
VNP TECH may maintain backups for business continuity, disaster recovery, security, or service delivery.
Deleted information may remain temporarily within backup systems until the relevant backup is overwritten or securely removed in accordance with our applicable retention practices.
If VNP TECH becomes aware of a security incident involving personal information, we will assess the incident and take reasonable steps to:
Subject to applicable law and reasonable verification, individuals may have rights relating to their personal information, including rights to:
Requests may be submitted using the contact information provided in this Privacy Policy.
We may need to verify your identity before responding to certain requests.
Our website or services may contain links or integrations to third-party websites, applications, payment services, platforms, or other technologies.
Third-party services operate under their own terms and privacy policies.
VNP TECH is not responsible for the privacy practices of third-party services outside our control.
Some service providers used by VNP TECH may process information outside Tanzania.
Where applicable, VNP TECH will seek to use appropriate safeguards and comply with applicable requirements relating to the transfer and processing of personal information.
Our website and general ICT services are not specifically directed at children.
We do not knowingly seek to collect personal information from children through general website forms.
Where a service specifically involves children or children's information, appropriate safeguards should be agreed and implemented before processing begins.
We may contact customers regarding:
Where applicable, we may also send information about VNP TECH services or offers.
âī¸ Opt-Out: You may request that we stop sending non-essential marketing communications at any time.
If VNP TECH undergoes a restructuring, merger, acquisition, transfer of assets, or similar business transaction, information may be transferred as reasonably necessary for the transaction, subject to applicable legal requirements and appropriate protections.
We may update this Privacy Policy from time to time.
When we make material changes, we may update the "Last Updated" date and, where appropriate, provide additional notice.
You should periodically review this page for the latest version.
If you have questions, concerns, privacy requests, or complaints relating to this Privacy Policy, contact:
P.O. Box 11941, Dar es Salaam, Tanzania
Phone: +255 676 339 946
Email: info@vnptech.co.tz
Website: www.vnptech.co.tz
Last Updated: 21 September 2026
